Ordered 2 but received 1

I contacted the support about this problem but no answer since 4 days (2022 april 24)

t****

2022-04-24 08:00:23

209

0

Didn't recieve it either

Help, I can't find any place on the website to contact regarding missing orders. I never recieved the membership kit but it shows as delivered on my order history. Please help!

r****

2022-04-23 12:17:01

166

0

Didn't Recieve It

Dear Sir/Madam,           I didn't recieve this item. The info. of  this mail box is showed "4",  and I should recieve 5 items.             However, all info. showed on "My Page" , I should recieve 5 items, in clouded of  "T1 Membership 1st term".           Please help me to check , Thanks a lot.Best RegardsTzu-Ying Yeh

j****

2022-04-22 21:23:16

239

0

Missing

I ordered this membership with a T1 Jumper, Took months and over £50 in shipping and while im extremly happy with the jumper the membership is missing, this new website also doesnt have an option to report missing items or ask for help, I have no way of tracking it and got very confuzed when they didnt come together, if anyone can help please let me know

a****

2022-04-22 18:16:33

163

0

Did not get my sweater

Not sure if its just saying that on the site, but so far I have not gotten my sweater that shows its been delivered when i click on my order. Does not have any way I can track the package as well so I have no idea if this is just a mistake so far or not. I have not received anything in the mail so far though. Not sure how to proceed moving forward or if you guys can give me a tracking number that works so I can see if it has possibly been sent to the wrong place or not. Any help is appreciated. 

d****

2022-04-22 12:14:36

562

0

Order not delivered

I receive nothing yet but on the site they say order delivered.

h****

2022-04-21 03:06:05

544

0

Wrote as Delivered but I received nothing yet.

Hello, I ordered this jersey a month ago and now it's say that it's delivered but I didn't receive anything, does someone had the same issue or a tip for that ? Moreover tracking doesn't work so I have no informations..

l****

2022-04-20 14:36:35

430

0

The worst e-shopping experience

I purchased the jersey on 2022/3/7, and got informed that the jersey was delivered on 3/17. Until today, I still have no idea where the jersey is . Evene though I have sent 3 e-mails to shop@t1.gg, nobody replied. Besides, the offical website doesn't provide any way to track the shipment. This is the worst e-shopping experience in my life. T1 shop sucks 😥

j****

2022-04-19 22:42:33

753

0

It says delivered but it is not delivered.

Sent multiple emails, and got no answer back. Never received any of the ordered item, and cannot track any of the orders. I waited for 1 month+ and it just seems like you guys don't work rather than not being able to work. According to how you guys are operating, it seems like the world has already come to an end, and that there is no shipping service. 

j****

2022-04-11 14:27:00

469

0

"Delivered" But It's Really Not

-says "delivered" but nowhere to be found-no tracking in the year 2022Very worrying that there's multiple complaints like this. Best LoL team but worst store. Not based of you at all, Joseph Patrick Marsh. I will be asking for a refund, but I doubt they'll even do that.

p****

2022-04-01 11:19:11

467

0

Did not recive my order

Hello, i did not recive my order, but the status says it was delivered. Whats going on?

a****

2022-03-31 05:20:13

356

0

Order listed as delivered but have not received anything

Hello, my order has been listed as delivered but I have not received anything and the tracking link for the carrier never worked. I have tried to contact support but I have not received a response so far... Please help and thank you for your time.

t****

2022-03-30 19:33:17

183

0

Order listed as delivered but have not received anything

Hello, my order has been listed as delivered but I have not received anything and the tracking link for the carrier never worked. I have tried to contact support but I have not received a response so far... Please help and thank you for your time.

t****

2022-03-30 19:33:15

154

0

Order listed as delivered but have not received anything

Hello, my order has been listed as delivered but I have not received anything and the tracking link for the carrier never worked. I have tried to contact support but I have not received a response so far... Please help and thank you for your time.

t****

2022-03-30 19:33:08

405

0

Items delivered, customer support took a bit!

It has now been delivered! Altough it took a bit for customer support to respond, they were delivered!Awesome material! Thanks

j****

2022-03-30 06:43:01

379

0

Items delivered, customer support took a bit to respond!

My order was finally delivered! It took a while and customer support took a bit to response, but now I´m happy its finally!Even the box is awesome! Awesome material! Definetly worth the wait! T1 Fighting!

j****

2022-03-30 06:42:26

493

0

Great quality, I love it so much!

The order was postponed, and there was an error in the system so it marked it wrongly as delivered, but I have it now! It's such good quality! 

c****

2022-03-29 07:58:53

385

0

Never Received Item

It says it was delivered, but tracking never worked and I've never seen it delivered to my front door. Super disappointing especially since it's a high shipping charge as well. 

R****

2022-03-29 00:30:16

222

0

They are requesting fees

I want a refund, I'm receiving my T-shirt today and the shipping company request me 113€ of custom fees. I don't understand how and why but I won't accept paying this fee from my pocket. It is unacceptable.

v****

2022-03-15 21:47:37

392

0

⭑ ⭑ ⭑ ⭑ ⭑

Great packaging and really nice quality! There was a thank you envelope with all of the players which was a nice surprise! Really impressive on how they handled the package ㅠㅠLooking forward for new updates to support the team!감사합니다!T1 Fighting!

w****

2022-02-23 08:52:43

697

0

GREAT QUALITY

Received the item with good packaging and fast delivery. The item looks in perfect condition and is of great quality.

h****

2022-02-22 03:48:29

242

0

GREAT QUALITY

Received the item with good packaging and fast delivery. The item looks in perfect condition and is of great quality.

h****

2022-02-22 03:47:59

191

0

GREAT QUALITY

Received the item with good packaging and fast delivery. The item looks in perfect condition and is of great quality.

h****

2022-02-22 03:47:37

233

0

GREAT QUALITY

Received the item with good packaging and fast delivery. The item looks in perfect condition and is of great quality.

h****

2022-02-22 03:46:27

543

0

DID NOT RECEIVE ITEM

THE ITEM WAS MISSING FROM THE PARCEL.

h****

2022-02-09 20:44:41

87

0

GREAT QUALITY

THE T-SHIRT HAS AN EXCELLENT QUALITY AND IS DEFINETLY WORTH THE VALUE FOR MONEY.

h****

2022-02-09 20:43:53

364

0

DID NOT RECEIVE ITEM

THE ITEM WAS MISSING FROM THE PARCEL.

h****

2022-02-09 20:42:08

826

0

DID NOT RECEIVE ITEM

THE ITEM WAS MISSING FROM THE PARCEL.

h****

2022-02-09 20:40:53

363

0